FAQs
We’ve curated these FAQs to give you a transparent understanding of our process, quality, and service—so you can shop with confidence.
Are your paintings really handmade?
Yes. Every painting we create is 100% hand-painted by professional artists. We do not use prints or digital reproductions. Each piece is carefully crafted using premium oil or acrylic paints to ensure rich texture and long-lasting quality.
Will my painting look exactly like the website image?
Because each artwork is handmade, slight variations may occur. This is part of the beauty of original art—no two pieces are ever exactly the same. We always ensure the final result stays true to the style, colors, and composition you selected.
Can I customize my painting?
Yes. Many of our artworks can be customized in size, color tones, and details. If you have specific requirements, feel free to contact us before placing your order.
Do the paintings come framed?
You can choose between framed and unframed options.
Framed artworks arrive ready to hang, professionally stretched and mounted for a gallery-quality finish.
How long does it take to create my painting?
Most paintings are completed within 3–7 business days, depending on complexity and size.
Do you offer free shipping?
Yes. We offer free worldwide shipping using trusted carriers such as DHL, FedEx, and UPS.
How is the artwork packaged?
Each painting is carefully packed using protective materials and sturdy, custom-designed boxes to prevent damage during transit.
What if I’m not satisfied with my painting?
Your satisfaction is our priority. If you're not completely happy, you can contact us within 30 days of receiving your artwork for a free remake.